Privacy Policy

Version: 1.0 Effective Date: October 29, 2025

This Privacy Policy describes how Pro-Fons Arrabona Kft. ("us", "we", or "our") collects, uses, and discloses your personal information when you use the yoursaunamoment.com website (the "Service") and purchase our digital Product. This policy is governed by the EU General Data Protection Regulation (GDPR).

By using the Service, you agree to the collection and use of information in accordance with this policy.

1. Data Controller

The data controller responsible for your personal information is:

  • Pro-Fons Arrabona Kft.

  • Address: Hungary, 9064 Vámosszabadi, Cinege str. 11.

  • Email: info@yoursaunamoment.com

2. Information We Collect

We collect several types of information for various purposes to provide and improve our Service to you.

A. Information You Provide to Us

  • Free Sample Request: When you request a free sample, we collect your email address. This is done via our email marketing provider, MailerLite.

  • Product Purchase: When you purchase the Product, our third-party services collect information necessary to complete the transaction.

    • Our payment processor, Stripe, collects your payment information (such as credit card details) and billing address. We do not directly handle, access, or store your sensitive payment data; it remains within Stripe's secure, encrypted systems.

    • Our invoicing service, szamlazz.hu, processes your billing information (name, address, tax information if applicable) to generate invoices.

    • We use the name and email address you provide during checkout for the purpose of applying a personalized digital watermark to the PDF Product you receive, in order to protect our intellectual property.

  • Testimonials and Reviews: If you submit a review or testimonial on our website, we collect the information you provide, such as your name and the content of your review.

B. Information We Collect Automatically (Cookies)

  • Cookies and Tracking Technologies: We use cookies and similar technologies (like Meta tracking codes, Google Analytics, Google Tag Manager, and Hotjar) to analyze traffic, track user behavior on our Service, and improve user experience.

  • Consent Management: We use Cookiebot as our Consent Management Platform (CMP). When you first visit our site, you will be presented with a cookie banner that allows you to give or withhold consent for different categories of cookies (e.g., Marketing, Statistics).

3. How We Use Your Information

All information we collect, either directly or indirectly, is used exclusively for our own business purposes to provide and improve our Service, communicate with you, and fulfill our legal obligations. We do not sell your personal data to any third parties.

We use the collected data for the following specific purposes:

  • To Provide the Service: To process your payments, deliver the purchased Product, apply a personalized watermark, and send the free sample you requested.

  • For Invoicing: To comply with our legal and financial obligations by generating and sending invoices via szamlazz.hu.

  • For Email Marketing: To send you the free sample and, if you have consented, marketing communications about our products and services. You can unsubscribe from our mailing list at any time via the link in every email.

  • To Improve Our Service: Based on your consent preferences, we use analytics tools to understand how our Service is used and improve its functionality.

  • To Enforce Our Terms: To protect our rights and enforce our Terms of Service.

4. Detailed Cookie Declaration

Our Consent Management Platform, Cookiebot, scans our website regularly and maintains a detailed, up-to-date declaration of all cookies used on our site, including their provider, purpose, and expiration.

5. Data Processing and Third-Party Services

We do not sell your personal data. We share your information with trusted third-party service providers (Data Processors) only to the extent necessary to provide our Service.

  • Payment Processing: Stripe processes your payment information. We do not store your credit card details.

  • Invoicing: szamlazz.hu processes your billing information to generate legally compliant invoices.

  • Email Marketing & Delivery: MailerLite manages our mailing lists and the delivery of the free sample and marketing emails.

  • Email Sending (SMTP): tarhely.eu may be used as an SMTP provider for transactional email delivery.

  • Automation: Zapier may be used to automate tasks between services, such as connecting a payment in Stripe to a process in MailerLite or PDF.co.

  • Digital Watermarking: PDF.co may be used to apply a personalized watermark to the digital Product you purchase to prevent unauthorized distribution.

  • Affiliate Program: Our affiliate program is managed via Promotekit.

  • Analytics: Google Analytics, Google Tag Manager, and Hotjar help us understand how users interact with our website (subject to your consent).

  • Advertising: Meta (Facebook/Instagram) tracking codes are used to measure the effectiveness of our advertising campaigns (subject to your consent).

  • AI Support: Our automated chatbot support is provided by Chatbase.

  • Website Hosting: WebNode hosts our Service.

  • Consent Management: Cookiebot provides our cookie banner and manages your consent preferences.

These third parties are obligated to protect your data and are permitted to use it only for the specific purpose for which we engage them. Invoice data may be shared with tax authorities as required by law.

6. Your Rights Under GDPR

If you are a resident of the European Economic Area (EEA), you have certain data protection rights, including:

  • The right to access, update, or delete the information we have on you.

  • The right of rectification.

  • The right to object to processing.

  • The right of restriction.

  • The right to data portability.

  • The right to withdraw consent at any time (you can do this via the Cookie Declaration on this page or by clicking "unsubscribe" in any email).

Since most of your data is held by our third-party processors (like MailerLite for subscriptions or Stripe for payments), we encourage you to direct your requests to the relevant service.

7. Data Retention

We only retain your personal data for as long as necessary to fulfill the purposes we collected it for, including for the purposes of satisfying any legal, accounting, or reporting requirements.

  • Data We Control Directly:

    • Free Sample & Mailing List Data: We store the email addresses collected via our free sample form (managed by MailerLite) for a period of 2 years after your last interaction with us, or until you unsubscribe (whichever is sooner).

    • Testimonials and Reviews: Data you provide as a testimonial or review, along with your name, may be used for marketing purposes until you withdraw your consent, as permitted by our Terms of Service.

  • Third-Party Data:

    • Data collected by our third-party service providers (such as Stripe, szamlazz.hu, Cookiebot, etc.) is retained according to their own privacy policies and terms of service. We do not control their data retention periods. Please refer to their respective policies (linked in Section 5) for details.

8. Usage of Artificial Intelligence Technologies

To enhance our customer support, we utilize an AI-powered chatbot provided by Chatbase.

  • Data Source: This chatbot is trained on the static, publicly available data from our website (such as our FAQ and informational pages).

  • Your Data: Any information you provide while interacting with the chatbot is used only to understand your query and generate a response within that specific communication session.

  • No Training on Your Data: We do not use your personal conversation data to train or retrain the AI chatbot's models.

  • Human Review: To ensure the quality of our support service, some conversations may be reviewed by our human staff.

9. Changes to This Privacy Policy

We may update our Privacy Policy from time to time to reflect changes in our practices or for other operational, legal, or regulatory reasons. This document will always display the current "Effective Date" and "Version" number at the top. We encourage you to review this Privacy Policy periodically to stay informed of any changes.

10. Contact Us

If you have any questions or requests related to this Privacy Policy, please contact us via the Contact Form, or via email:

  • Company Name: Pro-Fons Arrabona Kft.

  • Email: info@yoursaunamoment.com